Frequently Asked Questions
Everything you need to know about our mission and your orders.
How does my purchase help clean the ocean?
For every product purchased, our full-time captains and crews pull one pound of trash from the world's oceans, rivers, and coastlines.
What is your return policy?
We offer a 30-day return policy for most unused items in their original packaging. Please note that certain limited-edition items may be final sale.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary based on the destination and are calculated at checkout.
What materials are your bracelets made from?
Our bracelets are handcrafted using 100% post-consumer recycled glass bottles and recycled plastic water bottles, including a small amount of ocean plastic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.